Billing Support – On Communications – Verizon 5 Star Partner

BILLING SUPPORT

BILL LINE BY LINE, USER BY USER, PENNY BY PENNY.

Our wireless billing analysis software is the ultimate management tool to stay on top of telecom costs. We can help uncover billing errors and overages, and identify ways to cut costs.Thorough monthly billing analysis and cost management for all carriers including cost center breakdown. Identify, request and track complex and large credits to avoid billing errors or overages.

1

BILLING ANALYSIS & COST MANAGEMENT

We scour your bill line by line, user by user, penny by penny, to explain what the cost is and why the cost is there. We proactively seek ways to cut costs through pooling optimization, feature add-ons, coupling data with voice, international dialing discounts, and more. We will spot overages and prevent them.We identify top abusers while communicating an action plan either directly to the employee, a manager, or both. We willbuy case studies allocate every asset by cost code, work with your accounting team, and track zero-use lines while managing early termination fees. Youa��ll never wonder “who has what phone” or “why are we paying for this?”

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IDENTIFY, REQUEST & KEEP TRACK

It’s one thing to spot a missed plan or add on or overage – it’s quite another to obtain credit for it. OnCare has clients who have paid for their entire yearsa�� service in one month by having us recover one costly billing error. We have years of experience fighting for credits for mismatched rate plans, equipment charges and overages.We understand carrier billing rules better than most of their own people do. We will spot the credit opportunities, battle for them on your behalf, and do it more quickly and effectively than you or your employees. We will manage the dispute, prevent shut off notices and not close the issue until resolution and credits appear.

3

TABLET & SMARTPHONE REPAIR

Billing Analysis and Cost ManagementIdentify, Request and Track CreditsTablet and Smartphone RepairDamaged Tablets and Smartphones can be shipped or dropped by one of our Phoenix Arizona Service center and repaired at a discounted rate.A loaner piece of equipment can be provided at no charge to an On Care client.

GET IN TOUCH

Ready for a FREE no obligation consultation? Call or email us with any questions or fill out a quick form

1-855-806-3500

Care@on-cc.com

SIGNUP

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